FAQ

Frequently Asked Questions

Need help? We've got answers.

💌 1. How do I place an order?

Simply browse our collections, select your size, and click “Add to Cart.” Once you’re ready, head to checkout and follow the steps to complete your purchase.

📦 2. When will my order ship?

All orders are processed within 1–3 business days. Once shipped, you’ll receive a confirmation email with your tracking number.

🌍 3. Do you ship internationally?

Yes! We offer international shipping. Rates and delivery times will vary depending on your location and will be calculated at checkout.

👗 4. What if an item doesn’t fit?

No worries! We accept returns and exchanges within 14 days of delivery. The item must be unworn, unwashed, and in original condition. Visit our Return Policy for full details.

💳 5. What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Shop Pay. All transactions are secured and encrypted.

🧾 6. Can I make changes to my order?

If your order hasn't been shipped yet, email us at hello@madeinmilan.com as soon as possible. We’ll do our best to accommodate changes!

🧺 7. How do I care for my clothing?

Each piece comes with a care label. We recommend gentle, cold washes and air drying to preserve the quality of your garments.

📲 8. How do I stay updated on new drops?

Sign up for our newsletter and follow us on Instagram @madeinmilan.co to get first access to launches, restocks, and exclusive offers.

Still have questions?
We’re just an email away: hello@madeinmilan.com